Expert Tips on Finding Your Lost or Forgotten SSS Number

As a member of the Social Security System (SSS), you are assigned an SSS number that serves as your social security number. It is important to keep track of your SSS number as it is required for various transactions like loan applications, benefit claims, and even for employment purposes.

However, there might be instances where you forget or misplace your SSS number, leaving you in a difficult situation. Fortunately, there are simple methods to retrieve your lost or forgotten SSS number online by name.

What is an SSS Number?

An SSS number is a unique identification number assigned to every member of the Social Security System in the Philippines.

This 10-digit number serves as a social security number and is used for transactions with the SSS.

It is assigned to individuals who are registered with the SSS and contribute to the system.

What is an SSS Number

Why Do You Need an SSS Number?

Your SSS number is essential for various transactions with the SSS. You need your SSS number to apply for a loan, claim your benefits, enroll in the retirement program, and even for job applications.

Without an SSS number, it will be difficult or almost impossible to avail of the benefits and services offered by the SSS.

What is an SSS ID and How Do You Get One?

An SSS ID is an identification card that serves as proof of your SSS membership. It is a valuable card that can be used to transact with the SSS and other government agencies.

To apply for an SSS ID, you need to have an active SSS number and have made at least one contribution to the system.

You can visit the nearest SSS branch to apply for an ID and bring valid identification documents.

How to Retrieve Your Lost or Forgotten SSS Number Online?

Below is the Step-by-Step Guide to retrieving your lost or forgotten SSS number online.

  • Go to the SSS website and click on the “Forgot User ID or Password” button on the login page.
  • Choose “Forgot User ID” and enter your first name, last name, birth date, and registered email address.
  • Type the captcha and click on “Submit.”
  • Check your registered email address for the confirmation email from the SSS with your user ID and SSS number.
  • Also, you can find the SSS number on the upper left below your name on the my.sss website.
How to Retrieve Your Lost or Forgotten SSS Number Online

You can also write an email to them to retrieve your SSS number. The sample email is as below:

Subject: Request for Forgotten/Lost SS Number

Hi Member Relations Team,

I hope this email finds you well. I am writing to request assistance in retrieving my forgotten/lost Social Security (SS) Number.

My name is [Your Full Name] and my birthdate is [Your Birthdate]. Unfortunately, I have misplaced or forgotten my SS Number and would appreciate your help in providing me with this information.

As per your requirements, I have attached a scanned copy of one of my primary identification cards to verify my identity.

I understand that the SS Number is crucial for my social security benefits and financial planning, and I am eager to ensure that my records are up-to-date. I greatly appreciate your prompt assistance in helping me retrieve my SS Number.

Please let me know if any further information or documentation is required. Thank you in advance for your attention to this matter.

Sincerely, [Your Name]

What if You Can’t Retrieve Your SSS Number Online?

If you are unable to retrieve your SSS number online, you can visit the nearest SSS branch and ask for assistance from the frontline personnel.

You need to provide your complete name, birthdate, and other identification details to retrieve your SSS number.

Other Methods to Retrieve Your Lost or Forgotten SSS Number

If you have your old SSS ID or E1 form, you can check your SSS number on the back of the card or form.

Additionally, you can call the SSS hotline at 1455 or send an email to [email protected] to inquire about your SSS number.

You can also visit their office to get help to find your SSS number or contact their SSS Online Help Desk.

How to Verify Your SSS Number?

Verifying your SSS number ensures that your personal and financial information is accurate and up-to-date. It also prevents identity theft and unauthorized access to your SSS account.

By verifying your SSS number, you can avoid any delay in receiving your benefits and other services offered by the SSS.

You can also contact their hotline number for verification.

How to Verify Your SSS Number Online or In-Person?

You can verify your SSS number online by accessing your SSS account and checking your profile information.

If you want to verify your SSS number in person, you can visit the nearest SSS branch and present valid identification documents to the frontline personnel.

What to Do if Your SSS Number is Incorrect?

If you find out that your SSS number is incorrect, you need to visit the nearest SSS branch and bring valid identification documents to have it corrected.

Avoid using an incorrect SS number as it can cause issues with your benefits and contributions.

What is the SSS E1 Form and How Can I Know My SSS Number With It?

SSS E1 Form is a document used to register with the Social Security System in the Philippines. It contains personal information such as name, birth date, and contact details, as well as employment and beneficiary details.

It is required for all employees, self-employed individuals, and voluntary members to obtain an SSS number and access benefits such as healthcare, retirement, and unemployment insurance. 

Your SSS number is printed on the upper left side of this pink form. Keep your SSS E1 form in a safe place where you can easily access it when needed.

How to Find Your Nearest SSS Branch?

You can find your nearest SSS branch by visiting the SSS website and clicking the “Branch Directory” button. Type in your location and the online directory will show you the nearest SSS office with their address and contact information.

You can also check our article on the SSS Branches.

Why Would You Need to Go to an SSS Branch?

If you are an SSS member, you might need to visit an SSS branch to apply for a loan, update your SSS account details, or inquire about a claim or benefit.

It is important to know the nearest SSS branch to save time and avoid any inconvenience.

What to Bring When Visiting an SSS Branch?

Make sure to bring your valid identification documents like your SSS ID, passport, or driver’s license when visiting an SSS branch.

You might also need to bring other supporting documents depending on the transaction you will be conducting.

How to Check Your SSS Contribution and Account?

Checking your SSS contribution and account ensures that your contributions are accurately recorded and credited to your account. It also enables you to monitor your account and ensure that everything is in order.

Moreover, it allows you to track your benefits and claims.

How to Check Your SSS Contribution and Account Online or In-Person?

You can check your SSS contribution and account online by logging in to your SSS account and checking your account details. Alternatively, you can visit the nearest SSS branch and request a copy of your contribution record or account statement.

What to Do if There are Errors in Your SSS Contribution and Account?

If you find any errors in your SSS contribution or account, you need to visit the nearest SSS branch and present proof of your contributions to have it corrected.

It is important to ensure that all your contributions are accurately recorded to avoid any issues with your benefits and claims.

Also Read: How to Check SSS Contribution via Text

Final Words

Your SSS number is an essential identification number that you need to keep track of. If you forget or lost SSS number, there are simple methods to retrieve it with an online account or through other means.

Make sure to verify your SSS number and check your SSS account to ensure that everything is in order. By doing so, you can avail yourself of the benefits and services offered by the SSS smoothly and without any issues.

20 Comments

  1. I want know my sss number but im here in saudi arabia is there a way to know my sss number. Cause i want to send my contribution in sss.

    1. To find your Social Security System (SSS) number while in Saudi Arabia, you have a few options:
      1. Contact the SSS Office in Saudi Arabia. They can assist you in retrieving your SSS number. Сontact details: +966 (5) 5890-3597, JOHN L. SIBBALUCA, [email protected]
      2. If you have registered for an online account with the SSS, you can log in to the SSS website to view your contributions and retrieve your SSS number.
      3. If you have the SSS mobile app installed on your phone, you can also access your account details.
      Good luck!

    1. You can go to the SSS website and click on the “Forgot User ID or Password” button on the login page. Choose “Forgot User ID” and enter your first name, last name, birth date, and registered email address. Type the captcha and click on “Submit.” Check your registered email address for the confirmation email from the SSS with your user ID and SSS number.
      If you are unable to retrieve your SSS number online, you can visit the nearest SSS branch and ask for assistance from the frontline personnel.
      Additionally, you can call the SSS hotline at 1455 or send an email to [email protected] to inquire about your SSS number.

      1. Hi my name is Julie & would like to ask for your help about my social security # which I can no longer remember. Is it possible to find it when I changed it from my first last name to a married last name? I greatly appreciate your help . Thank u. Julie

        1. Good day, Julie!
          I think you can try to find your number yourself following the instructions in the post with your old last name. If that doesn’t work out, you can get help through online support or the nearest SSS branch.

    1. If you have forgotten your SSS number, you can read the article above. If you do not have an SSS number yet, you need to register for the first time.

      It is recommended that Filipinos register for SSS as soon as they start working or at the age of 18 if they are self-employed or voluntarily contributing. This ensures they can avail themselves of benefits such as retirement, disability, and maternity leave.

    1. To access your personal record in the SSS, you can log into your SSS online account. Once logged in, navigate to the “E-SERVICES” section and select “Request Records.” From there, check the box for “Personal Record (E-1)” and submit your request. A confirmation email will be sent to your registered email address with a transaction number for follow-up.

  2. I have an old relative who went to one of the SSS branch years ago (2015 according to her) to inquire about getting an SS number. She did not bring any of the requirements because initially she went there to inquire only. But they asked her to fill up a form and went through the process. They gave her an SS number. She was told to come back again with the requirement (birth certificate). The thing is, she never went back to submit the requirement. My question is: Does the SS number given to her still valid if she decides to submit the requirement now after so many years? or should she get another one?

    For context, she never went back to submit the requirement because she doesn’t have birth certificate (this was the requirement they specifically asked her). She used to live in a barrio and was born at home, her mother did not register her daw kaya wala siyang BC. I told her there are other requirements she can submit aside from birth certificate.

    1. Although your relative was given an SS number in 2015 but did not submit the required birth certificate, she can still submit the necessary documents now. The absence of a birth certificate does not invalidate her SS number. By the way, your relative should visit the nearest SSS branch to explain her situation and inquire about acceptable alternative documents.

  3. Hi,

    I clicked the forgot username/ password, and it is asking the CRN or SS number before I can proceed.

    I don’t have my CRN and SS number now. So how to proceed?

    1. Unfortunately, you cannot reset your SSS password without your CRN or SS number. Look for any official documents where your SS number might be recorded, such as payslips, your UMID card, or the E-1 form you used when registering.

      Reach out to SSS customer service through their hotline at 1455 or visit a nearby SSS branch for assistance. They may help you retrieve your CRN or SS number.

  4. When I go to their website and click forgot user ID/password , there`s no option to put your first name etc. they require the CRN or ss number

    1. Hi, Paulynn! You’ll need your CRN or SS number to reset your login details. First name option isn’t available. If you don’t have your numbers, please visit an SSS branch with your valid ID.

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